We go to great extremes to insure that this website
is fast and easy to consult.
FOR
ANY QUESTIONS CONCERNING OUR PRODUCTS
|
We invite you to consult the questions
which we have seen most often in our Frequently
Asked Questions page (FAQ)
where, we hope, you will find the answer your
are looking for. If you don't find what you are
looking for there, don't hesitate to send us your
questions by e-mail (Contact
Us) . We will get back to you as soon as we
can. |
FOR
ANY QUESTIONS ABOUT NAVIGATING THIS SITE
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You will find a list of the most
frequently asked questions below. |
How can
I go back to a page I saw before?
You can easily move forward or backward in the pages
you have already visited by clicking on the Back
or Forward button in the upper left
corner of both Netscape and Explorer. (Try it. Click
on the Back arrow to go back a page then on the Forward
arrow to come back to this page.)
Why are
some things on the pages underlined?
It will happen that some things on the page are underlined
or appear in a different color from the rest of the
text. When you point to these words and you click,
your browser will display another page which contains
these words. These underlined (or colored) words are
called hypertext links or more often,
simply links, because they link to another page on
the World Wide Web. If you place the mouse cursor
over these words, the arrow you usually see becomes
a hand. When you click on a link the
color changes (going for example from blue to purple).
This tells you that you have already clicked on the
link or have already visited the page that it links
to.
Why does
the mouse arrow sometimes become a hand?
You will notice when you move around the screen that
the arrow will sometime become a hand. This will happen
when to move over a part of the text which is underlined
or in a different color. This may also happen when
you move over an image or icon.
Each time that the mouse arrow becomes a hand you
can click on that spot. Try it now and see what happens.
Its not going to wear it out so go ahead, try it!
The places that you can click on are links (or hypertext
links) to the World Wide Web; if you click on a link,
another page will appear.
What is
a bookmark?
Bookmarks are short-cuts to move to page which you
have already consulted. When you visit a page which
you expect to return to, even in several days or weeks,
you can ask your browser (Netscape or Explorer) to
save the location of this page. Select Bookmarks
or Favorites in the tool
bar and click on Add a Bookmark or
Add to Favorites. The next time you
want to visit this page you simply click on its name
in the bookmarks list.
How can
I save information on the hard drive
It may happen that you want to save information to
your hard drive (or a floppy disk). By saving a page
to your hard drive you can view it without having
to be connected to the Internet. Choose File
in the tool bar and select Save as...
In the next dialogue box, choose text of source format
(choose Text if you want to be able to open the the
file you are saving in a word processing software
or choose Source to open the file in Netscape or Explorer).
Give the file a name (Source files will usually terminate
in .html) and choose the folder you want to save to.
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